The Zagat/TODAY Show Airline Survey

Thank you to everyone who cast a vote in our Airline Survey

The results of the Zagat/Today Show Airline Survey are in, confirming that the industry is continuing its steep descent in the eyes of the flying public. [Read More]

Quick Survey Facts

• Surveyors report flying an average of 20 times per year
• Delays/cancellations is the No. 1 complaint about air travel
• Southwest Airlines was rated the most on-time domestic airline

Outtakes from the Survey

• The legroom is great if you're a yard gnome

• There's a better chance of talking to George W. Bush than customer relations

• Only good thing about first class these days is that you get to leave the plane first

• When asked what kind of chicken they had she replied "the dead kind"

• Sitting any closer might constitute marriage in some states

• I'd rather be a package
  on FedEx

View Full Outtakes List