So my wife and I had a Groupon for this place and we've been meaning to get out there but it's hard with a baby and all... We finally got a sitter yesterday and made time to go up there, double checked their hours on their website (which as of today 6/13/11 are still not updated) and drove 25 min up there just to find them CLOSED in contradiction to their site.
So I called today and spoke to the general manager at Hot Tomato's to ask if they'd just extend it a bit to make up for their misleading information and they said they will not honor it past it's expiration date and won't give us anything in lieu of it. i told him "This is a matter of $10. I drove up there based on false info on your website (which he said they're in the process of updating) all the way to Hartford, got a sitter and everything and you're willing to lose a new customer over $10? You already got your portion of my money."
He said we've had time to use it and when i said "you're willing to lose a new customer over $10?...etc." he laughed and said "yeah i guess so". FORGET YOU BUDDY. RIDICULOUS!
After all this I called Groupon and they gave me a credit back! Groupon WIN. Hot Tomato's FAIL!
Their spaghetti squash is awesome. Took my family there for my mom's birthday. Everyone loved it.
Really good food in an beautiful old building. Sometimes the service can be spotty.
Good for lunch
Hot Tomatoes is a Hartford staple and is often overlooked due to its less than glamorous location near the Hartford train station and what feels like "under" I-84. However, this is one of the gems of Hartford. In the fall the butternut squash ravioli is a must. And try to sneak a peak into the back room, which makes you feel like you've been transported to a wine cellar in Europe.
Jun. 2011