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Department Store | Mill Basin
Quality23 Appeal21 Service18 CostM
Ratings are out of 30. Key to ratingsQuestion 
Zagat ratings

Zagat calculates ratings on a 30-point scale based on periodic consumer surveys

  • 26 - 30
  • Extraordinary to Perfection
  • 21 - 25
  • Very Good to Excellent
  • 16 - 20
  • Good to Very Good
  • 11 - 15
  • Fair to Good
  • 0 - 10
  • Poor to Fair
  • I
  • Inexpensive
  • M
  • Moderate
  • E
  • Expensive
  • VE
  • Very Expensive

Numerical cost estimates are for the price of dinner with one drink and tip.

Our Summary Review

Rated NYC's Most Popular department store, the "behemoth" Herald Square "landmark" (and its myriad branches) sells "anything you could possibly want", including clothing, accessories and housewares at prices "for every pocketbook"; staffers "could be more attentive", and "overwhelmed" visitors hiss it's a "perennial zoo", suggesting you "bring a map" to navigate the "many wings"; still, shoppers rave about the flagship's "outstanding" holiday displays and "fantastic" sales and, with the opening of its new women's shoe floor, billed as the world's largest, they can now find infinite footwear choices to boot. How we get this »

5400 Avenue U | Map
New York, New York 11234

Today's hours:
10:00am - 9:30pm

Monday 10:00am - 9:30pm
Tuesday 10:00am - 9:30pm
Wednesday 10:00am - 9:30pm
Thursday 10:00am - 9:30pm
Friday 10:00am - 9:30pm
Saturday 10:00am - 10:30pm
Sunday 11:00am - 8:00pm


5400 Avenue U
New York, New York 11234


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