Best Restaurant Service in Orlando

Warm greetings and snag-free service in the Sunshine State
July 21, 2016
by Zagat Staff

From humble owners' hands-on hospitality to formal doting at stately steakhouses--plus the family-friendly welcome that defines Disney dining--here's where Orlando's service shines.

Victoria & Albert's
Food 4.8 · Decor 4.8 · Service 4.8

A "once-in-a-lifetime experience" , this Grand Floridian "celebration destination" earns "superlatives all around" , from chef Scott Hunnel's "exquisite" , "beautifully presented" New American prix fixes to "impeccable" service and an "über-romantic, high-end" setting where "elegance rules" (jackets are required for men); you may "need to hock one of your kids" to pay, but those "trying to impress" say there's "no finer place."
Chef's Table at the Edgewater & Tasting Room
American · $$$$
Food 4.7 · Decor 4.1 · Service 4.7

A "true dining experience" awaits at this "quaint" Winter Garden New American where chef Kevin Tarter "describes all menu items tableside" and "puts his heart" into the "outstanding" seasonal prix fixes (no à la carte); his sommelier wife, Laurie, adds even more "personal touches" and service is "astonishingly good" overall, so fans suggest you "settle in" and "plan to spend several hours" enjoying an "intimate" meal; P.S. the adjoining Tasting Room is a less costly alternative with small plates and a "great bar."
Christner's Prime Steak & Lobster
Steakhouse · $$$
Food 4.6 · Decor 4.3 · Service 4.6

“Perfectly grilled” steaks headline a roster of “superbly prepared” plates paired with “excellent wines” at this “high-end” Winter Park chophouse; an “experienced” team oversees a “formal” , “old-time” setting complete with a piano lounge, and the “special-occasion” prices are “worth it” for an all-around “memorable” meal; P.S. magicians perform tableside on Saturdays.
Chatham's Place Restaurant
American · Dr. Phillips · $$$
Food 4.7 · Decor 4.5 · Service 4.6

A "charming little hideaway" , this spendy Dr. Phillips Continental is "well attended by locals" who savor "carefully prepared" , "top-notch" dishes featuring produce from the chef's own garden and enjoy wine from an "excellent selection" ; "impeccable" service and a "classy" , "romantic" space further justify its status as an "all-time favorite."
The Capital Grille
Bar · International Drive · $$$
Food 4.6 · Decor 4.5 · Service 4.6

"Done-to-perfection" steaks and "well-prepared sides" result in "deliciously crafted meals" at this "special-occasion" chophouse chain's Orlando outposts; "professional" service and "classy surroundings" further make it "upscale in every regard" , so "expense-account" tabs are to be expected.
The Capital Grille
Bar · Millenia · $$
Food 4.6 · Decor 4.5 · Service 4.6

"Done-to-perfection" steaks and "well-prepared sides" result in "deliciously crafted meals" at this "special-occasion" chophouse chain's Orlando outposts; "professional" service and "classy surroundings" further make it "upscale in every regard" , so "expense-account" tabs are to be expected.
Jiko - The Cooking Place
African · $$$
Food 4.7 · Decor 4.7 · Service 4.6

“Elegant takes” on African cuisine inspire “even the not-so-adventurous” to “trek” to this “fine-dining experience” in Disney’s Animal Kingdom Lodge, where an “excellent” staff tends a “lovely” , safari-themed setting complete with a simulated sunset; also favored by those hunting “outstanding” South African wines, it’s “costly” but “a real destination.”
American · $$
Food 4.7 · Decor 4.5 · Service 4.6

"Delicious" , "well-prepared" meals make this "elegant" yet "family friendly" Med in Disney's Grand Floridian a "pleasant" , less costly (though "still expensive" ), "alternative" to Victoria & Albert's next door; "friendly" service and "lovely" old-world decor also earn accolades, though a few wish it had a "no noisy children policy."
Ruth's Chris Steak House
Steakhouse · Dr. Phillips · $$$
Food 4.7 · Decor 4.4 · Service 4.6

"Magnifique" proclaim fans of this "special-occasion" chophouse chain known for "melt-in-your-mouth delicious" steaks and a "classy" , "clubby atmosphere" ; "pampering" service is another part of the package – as are prices considered "reflective" of the "high-class" experience.
Norman's Restaurant
Caribbean · South Orlando · $$$
Food 4.6 · Decor 4.6 · Service 4.6

"Impeccable" service will make you "feel like a queen" at this high-end dining room in South Orlando's "impressive" Ritz-Carlton Grande Lakes where chef Norman Van Aken sends out "exquisite" new-world cuisine; elegant, marble-walled surroundings further contribute to the "world-class" experience, making it easy to "forget Mickey, Donald and a million screaming kids are just a few blocks away."
Italian · South Orlando · $$$$
Food 4.6 · Decor 4.5 · Service 4.5

“Not a typical hotel restaurant” say fans of this “upscale” Italian-Mediterranean inside South Orlando’s JW Marriott Grande Lakes, where the “excellent” , “inventively prepared” cuisine highlights local ingredients; further incentives include a “warm, knowledgeable” staff and “beautiful” Tuscan-style dining room, leaving some wondering why “no one seems to know about it.”
Artist Point
Us Pacific Northwest · $$$
Food 4.6 · Decor 4.5 · Service 4.5

“Superbly prepared” Pacific Northwest cuisine with a few “innovative touches” is presented in “rustically elegant surroundings” at this dining room in Disney’s Wilderness Lodge; “servers well-versed in their craft” contribute to the “high-class experience” , so fans easily shrug off “expensive” tabs ( “hey, it’s Disney” ).
Eddie V's Prime Seafood
Seafood · Dr. Phillips · $$$$
Food 4.7 · Decor 4.7 · Service 4.5

The “perfectly cooked” seafood and “right-on” steaks earn “superlatives” at this Dr. Phillips outpost of an “upscale” chain, where a “retro” design and live jazz lend a “sophisticated” (but “not stuffy” ) feel matched with “white-glove service” ; most agree the “high price point” is “worth it” “when you want something special.”